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Privacy Policy

Hotel Nerea SA de CV, operator of “Nerea Tulum”, located at Fracc. Tankah lll, mz 3 Lt 21, Bahia de Soliman, ZP 77760, Quintana Roo, Mexico. (hereinafter referred as the Hotel) is responsible for the confidentiality, use and protection of your personal information. Your personal information will be used for identification purposes regarding any legal or business matter with the Hotel, including, the purchase of our services, the promotion of our services, event, contests and lotteries, for marketing purposes, commercial research and to evaluate the quality of the services we provide.

For the above purposes, we may require your name, address, phone, email, tax ID number, date and place of birth, sex, nationality, age and credit and property information. You have the right, to access, rectify and cancel your personal information through the procedures that we have implemented. To know these procedures, requirements and deadlines, please contact us at +52 (984) 147 6515 from 9am to 6pm or via email at reservaciones@nereatulum.mx

We promise not to transfer your personal information to third parties without your consent, except as provided in Article 37 of the Federal Law on the Protection of Personal Data. In this case the transfer will be performed in the terms established by law. If you do not object to the transfer of your personal data, it will be deemed to have given your consent. If you wish to stop receiving promotional messages from us please send us your request through the options mentioned in this Privacy Notice.

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We're here to serve you

Nerea is an intimate space focused on generating personal well-being. We open our doors in January 2022. How can we help you?

T. +52 984 147 6515

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